FAQs

Product Questions

The access code is listed on the back of the postcard.

Fully paid annual meeting participants who exchanged their voucher for an access code (postcard) from a participating exhibitor in the exhibit hall can redeem their access code here.

Access Codes are available during Exhibit Hall hours to fully paid annual meeting participants only. However, you can purchase Kidney Week On-Demand here

You can search for presentations by presentation title, lecture title, speaker name or keyword by selecting "Find A Presentation" at the top of the website page. If you cannot find a presentation, it is likely that either the presentation was not selected for recording or the presenter did not provide permission to ASN to record his or her presentation. Participation in presentations online is invited but requires approval and consent from the presenter.

Presentations displayed in the online programs are available only with the speakers' consent.

Log In Questions

You must have an ASN account to Log In to the products. If you have an account, click "Log In" on the top right-hand side of the page and enter your email address and password that is on file with ASN.

If you do not have an ASN account, you can create one by clicking the "Log In" and following the instructions on that page. Once you have an account, Log In using enter your ASN email address and password.

If you forgot your password, click the "Log in" link on the top right-hand side of the page and follow the instructions for resetting your password.

To check if you have an ASN account, please go to https://www.asn-online.org/home.aspx and click "Sign In". Sign in with your ASN user name and password.

If you need to create an ASN account, click on this link on the Sign In Page: Create a new account.

Player Features

When you are on the Player page viewing a presentation video, there is a Player Toolbar on the top right side of the player.

player

While on the Player page, move your mouse to the top right corner next to the video that is playing. This icon player will display. Click to make it full screen view and hit "ESC" escape key to make it smaller again. PLEASE NOTE: Do NOT click on the X next to the full screen icon or your video will disappear. To get it back, click on "Source" in the bottom right side of the player, and then "Video 1"

While viewing a presentation video, take notes by clicking on the Notes icon player on the top right corner of the player.

To Add Notes to Presentation Videos:

  1. Click the Notes icon in the toolbar to open the Notes Panel.
  2. Click in the Notes panel and start typing your note.
  3. At the end of each note, press Enter. This will automatically designate your note to the presentation slide playing in the video.

To view notes, start on the My Library Dashboard, and click on "Notes and Bookmarks" in the left side column. You will see a list of all presentation videos that contain notes or bookmarks. Click on the presentation name and when you are in the Player page, click on the Notes Icon. This will display your notes and the associated point in the player they were designated for.

Yes, you can also download your notes from the presentation video or by selecting "Download" in the Notes panel. Download is located at the top left of the Notes pane. This generates a text file containing your class notes. View and save the downloaded file.

  1. To bookmark content, you must be viewing a presentation video. Click the Bookmark icon in the Player Toolbar on the top right side.
  2. You will see a confirmation message appear on the bottom of the player that the video was bookmarked at the time you selected. You can continue adding multiple bookmarks to a presentation video.
  3. To view Bookmarks while viewing a presentation video, click on the Notes icon in the Player Toolbar. A Bookmark icon will display and you can click on this icon and it will take you to the location in the video where you added the Bookmark. This allows you to click the bookmark and go to that location in the presentation/video (whichever you selected to bookmark).
  4. You can also view presentations with Bookmarks from the My Library Dashboard by selecting "Notes and Bookmarks" in the left column. A list of presentations with Bookmarks will display and you can navigate to the Player page and follow the instructions above to view your Bookmarks.

While on the player page, you have new Playback Controls the play/pause button, fast forward, and rewind - each click moves the playback 10 seconds in either direction; click and hold to fast forward? through playback). You can also click on any location in the playback bar to move the playback to that location.

The Settings icon player allows changes to playback quality and speed controls. If the video isn't clear and/or your network connection is a problem, you can switch to lower quality playback (or switch back to high definition if applicable) by clicking on the Setting Gear icon, selecting quality, and then selecting a different numerical setting

You can view the presentation videos at up to 2x speed or as low as .5 speed Click on the Setting icon and then click in the Speed box and select a playback speed in .25 intervals. Once clicked, the speed is automatically adjusted and the box will close.

At this time, this icon player located at the bottom, right side of the player, isn't functional. Please do not click on the icon.

New Features

On the Player Page, near the bottom of the screen, there is an option to download a PDF of the speaker slides and MP3. Click on either PDF or MP3 to download the files for that presentation.

On the Player Page, near the bottom of the screen, click on "Add to Playlist" to add to an existing Playlist. On the "Add to Playlist" click on "Add New Playlist" to create a new playlist.

To view and access your Playlists, start on the My Library Dashboard, and click on "Playlists" in the left side column. This will display your playlists. Click on the "playlist name" to display the videos within the playlists

On the Player Page, near the bottom of the screen, click on the number by the star rating player . This will display rating options. Click on the "Rate It" button and select the number of stars to rate the video. Click the "Submit review" button

Mobile Questions

You can use your iPhone, iPad or Android mobile devices to view the presentation videos. To access the videos on your mobile device, please log in. You will be automatically directed to "My Library Dashboard." Click on a meeting and the "View Presentations" button. Follow the easy navigation and selections to view presentation videos and claim CME credits. You can also add an icon on your home screen by following the instructions presented by the device you are using.

The ASN Learning Center is mobile responsive, however at this time does you cannot bookmark presentations on a mobile phone. To use this feature, please access the content on a tablet or computer.

Videos are streamed via your mobile device and cannot be downloaded.

To add an icon for this website on your iPhone or iPad, select the + symbol at the bottom of the screen, and then select "Add to Home Screen". An icon will be created so that you can easily access this site in the future.

CE Questions

Click the Claim CME button under the presentation media player to activate the activity in the ASN CME Center. You will be redirected to the ASN CME Center and the activity will be listed. Click ENTER ACTIVITY. Make your selection on the next page under the To Do List.

Click the Claim CME button under the media player. You will be redirected to the ASN CME Center and the activity will be listed. Click ENTER ACTIVITY. Make your selection on the next page under the To Do List.

System Requirements Questions

Echo360 is a web-based application, and as such does not have specific OS requirements.

It does however, have certain browser requirements. While we can't necessarily test every version of every browser, we do test the more recent and most popular browsers/versions:

  • Google Chrome - most recent version
  • Firefox - most recent version
  • Safari - most recent version
  • Internet Explorer 11 and higher (including Edge, the Windows 10 native browser)
  • A broadband connection is required to view video content.